1. What if there is an error while placing the order?

Kindly take a screenshot of the page where you experience the error, or copy the error message and send it to info@steeline.pk for further assistance.


2. Do you provide any technical assistance in case of any issue related to an order?

We don’t provide any technical support, but please do reach out to us at our customer service email at info@steeline.pk or call us at +9221-35169361 / 35169362.


3. In case of a technical issue on the website, is there any alternate to place an order?

We encourage our customers to place orders on our website. Our expert technical team ensures that our website functions efficiently at all times however in case there is a technical issue with the website, we would request our customers to bear with us and retry once the issue is resolved. In case the issue persists, please email us at info@steeline.pk or call us at +9221-35169361 / 35169362.


4. Is there any particular browser to visit the website and place the order?

We support all modern browsers (Chrome/Firefox/Safari). Certain versions of Internet Explorer (IE 6 and below) may not be supported.


5. Will the product be identical to the pictures publicized/displayed?

Yes, the product will be identical, however there may be slight variances when it comes to the color. We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, as the actual colors you see will depend on your screen resolution, we cannot guarantee that your screen’s display of any color will accurately reflect the color of the product on delivery.

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