Warranty & Instructions

STEELINE responds of any possible manufacture or material flaw, delivering a 2 year Warranty for Stainless steel, Granite, Ceramic, Glass Kitchen sinks & Stainless steel finish, Granite finish, Chrome finish Kitchen Faucets under the conditions described below.

Things included in warranty of kitchen sink are :

  • Rust
  • Granite & Ceramic Colour fade
  • Glass
  • Electronic waste
  • Automatic waste

Things included in warranty of kitchen faucet are:

  • Rust
  • Cartridge
  • Aerator

The duration of the guarantee starts from the date of purchase, duly documented. STEELINE will proceed to repair or exchange the sink & faucet, together with a proof of purchase receipt, within the period of guarantee and provided that STEELINE acknowledges that the good is defective in accordance with this guarantee. Damages due to thermal shocks and material flaws are considered defects, while damages due to an impact are not considered defects. The sink & faucet replaced under this guarantee will be back to the customer by STEELINE. The replaced sinks & faucets will become property of STEELINE. The continuous use and possession of the sink & faucet after the expiration date of this guarantee constitute a definite proof that the guarantee has been accomplished to the customer’s full satisfaction. This guarantee does not cover damages caused by improper or abnormal use, negligence, modifications, incorrect installation, reparations or unauthorized changes, accidents or other cause external to the product. This guarantee does not cover the sink fittings such as siphons or props. The only option granted to the buyer under this guarantee, will be reparation or replacement as described above. Under no circumstances STEELINE will be responsible for indirect, accidental and secondary damages.

Furthermore, STEELINE will not be held responsible for profit loss or failure to use the sink & faucet. This guarantee does not entitle to reimbursement of damages or interests. In the case any condition or regulations of this guarantee is not applicable, then all the other terms will remain valid in accordance to the law.

Certification

Thank you for buying an STEELINE product. This sink proudly bears the CE Mark, as it has passed all the tests required by European Community Regulation UNI EN 13310:2004. Every stage of production process complies with the certified UNI EN ISO 9001:2000 Quality system, and bears registration no. 1543-A, guaranteeing a high standard of quality. This product complies with Regulation 1935/2004 and Directive 89/109/CEE concerning materials and articles intended to come into contact with foodstuffs.

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